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Privacy Policy

Greater Richmond Chamber -- Privacy Policy

The Greater Richmond Chamber is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted policies and procedures to insure that none of your privacy rights as stated herein are violated. The following outlines the Chamber's privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting www.GRCC.com, you are agreeing to the policies detailed below.

What if I communicate with the Greater Richmond Chamber electronically?

When you send an email to the Chamber or visit the web site, you are communicating with us electronically. When you send an e-mail to www.GRCC.com, you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our e-mail or direct mail lists. The Greater Richmond Chamber may communicate with you by e-mail, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that the Chamber provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with the Greater Richmond Chamber become the property of the Chamber.

What information does the Chamber collect?

In order to serve you better, the Chamber collects and stores your personal information when you: (i) create an account on www.GRCC.com; (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you do one of following things: make a purchase on www.GRCC.com, or register for an account on www.GRCC.com, or enter certain Chamber sweepstakes. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. If you are making a purchase, we will ask you for your billing address, shipping address, and credit card information.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for 2 reasons: 1) to personalize your experience on www.GRCC.com and the marketing materials you receive from the Chamber or its partners and 2) to prevent fraud on your account. We would not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of the Chamber who were assisting us in serving you better. Of course, to the extent that we would ever share any information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. We do use navigational information both in the aggregate and on an individual basis to understand how our visitors use www.GRCC.com so that we can make our site better. We do not keep track of where you go on the World Wide Web.

What does the Chamber do with this personal information?

Your information is used to process your orders and personalize your shopping experience on www.GRCC.com, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, www.GRCC.com is able to shorten your checkout process and allow you to check your order status online.

Does the Chamber share any information it collects with outside parties?

We may use your purchase information about the products you buy from www.GRCC.com to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below). We may share this information with consultants or service providers to help the Chamber serve you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. To the extent that you use electronic wallet technology provided by a portal, such as AOL's Quick Checkout feature or MSN's .NET Passport technology, we may share some of your purchase information with that portal to assist that portal in serving you better. However, rest assured that we would only share that information with the portal you are using and then only to the extent that such portal agreed to protect your private information by adopting a privacy policy at least as stringent as our own. If you provide us with your name and postal address, we may make this information available to other companies who want to mail you information about their products. Of course, you always have the option to not have such information shared (For instructions on how to insure that this information will not be shared, please see below). Except as provided above, as required by law, or in the event of a merger, consolidation, or sale of all or substantially all of the Chamber's assets, we will not sell or otherwise share any of your purchase information with any third party without your permission.

How does the Chamber safeguard my personal information?

The Greater Richmond Chamber has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in the Chamber's database.

How does the Chamber use my e-mail address?

Your e-mail address is used to create and identify your account on www.GRCC.com. Your e-mail address is also used by the Chamber to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new Chamber services and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears in any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions.

Does www.GRCC.com use "cookies"?

We may use third-party advertising companies to serve ads on our web site as well as third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and the Chamber reserves the right to provide that information and data to these third parties.

To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different so check the "Help" menu of your browser to learn how to change your cookie preferences. Even without accepting a cookie, you can still access most of the features on www.GRCC.com.

How can you remove your name from our direct mail or e-mail list?

To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the "Unsubscribe" link that appears in any email and follow the simple instructions. Alternately, if you have created an account with www.GRCC.com, you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by logging into your account, clicking on the "Edit" button located within the “Update Organization and Contact Information”, and making the appropriate change.

How to Unsubscribe from the Chamber's Direct Mail (Physical Mail) Program:

1.Forward an email including your full name, physical mailing address and zip code

For Example:

John Doe

42 W. 39 Street

New York, NY 10018

2.Include “Remove Me” as the subject line and include identifying information regarding the mailing

3.Send email to lori.amirshahi@grcc.com.

To have your name and address removed from our list of addresses that may receive information and/or special offers from companies other than the Chamber that we think might interest you, simply send an email to lori.amirshahi@grcc.com and type UNSUBSCRIBE as the subject of your reply.

Your consent
You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to the Chamber's privacy policy. We reserve the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

If you have any comments or questions about this privacy statement, please e-mail us at lori.amirshahi@grcc.com