Refund Policy

MERCHANDISE REFUND POLICY
Due to the nature of the products sold in the Greater Richmond Chamber store, returns are not accepted unless merchandise is defective. Your satisfaction is important to us. Should you have any questions about your order, please do not hesitate to contact us at 804-648-1234.

EVENT REFUND POLICY
Events are refundable if notification for a refund is received 72 hours prior to the event. Refund requests can be made by calling 804-783-9368 or by clicking here. When emailing, please provide your name, company name and a phone number where you can be reached in case we have questions when processing your refund.

NEW MEMBER PERFORMANCE GUARANTEE
The 90-Day Performance Guarantee is offered to all new members; to qualify, the member will have to attend at least 4 networking events including one Meet the Chamber and one Business Council Networking Breakfast. If, after meeting these requirements, you are still not satisfied with your investment, we will refund the entire membership investment.